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A real person reads every message.
Write to us
support@brainsort.appWe usually reply within a couple of days. Telling us which iPhone and iOS version you're on saves us a round trip.
Common questions
Where is my data stored?
On your iPhone (and, only if you turn on the backup, in your own private iCloud). There is no account and no copy of your lists on any server of ours. If you delete the app, the data goes with it.
Do my brain dumps leave my phone?
Not unless you allow it. Sorting runs on your device — with Apple's on-device model when your iPhone supports it, and with local rules when it doesn't. Only if you turn on Cloud help (the app asks first), the text of a tangled voice dump goes through our server to Claude (Anthropic) to sort it; we don't keep it, and the audio never leaves your phone. Turn it off anytime in Settings → Cloud help. (Voice uses Apple's speech recognition, on-device when your language supports it; see the Privacy Policy.)
How do I cancel a subscription?
From your iPhone: Settings → your name → Subscriptions → BrainSort. Cancellations are handled by Apple, not by us, and take effect at the end of the period you already paid for. On the free trial, we remind you 2 days before your free trial ends (if you allow notifications); cancel at least 24 hours before it ends and you won't be charged.
I paid on another iPhone. How do I get it back?
Open BrainSort, go to Settings and tap Restore Purchases while signed in with the same Apple ID you bought it with.
How do I delete everything?
Delete the app. Since there is no account and no copy on a server, that removes your data. If you keep an iCloud backup of your iPhone, Apple's backup may still hold a copy until you remove it.
The app got something wrong.
It will. The sorting and the step suggestions are assistive, not authoritative — check anything that matters. If it's consistently wrong for you, write to us: that's the most useful bug report we can get.
See also our Privacy Policy and Terms of Service.